Zoo New England prioritizes delivering exceptional user experiences. In line with this commitment, we are steadfast in safeguarding the confidentiality of individuals engaging with us. We adhere strictly to a privacy policy to protect your personally identifiable information, including but not limited to full names, addresses, email addresses, telephone numbers, and any other identifiable data.

By using this website, you agree to the terms and conditions of this privacy policy. If you do not agree to these terms, please do not use this website.

Data Collection and Usage

Our website uses Google Analytics, a web analytics service provided by Google, to help us understand how visitors interact with our site. Google Analytics collects data such as:
• IP addresses
• Browser type
• Operating system
• Pages visited
• Time spent on pages
• Other website usage information
This information is collected through cookies and similar technologies. The data helps us analyze trends, improve our website, and enhance your experience.

Third-Party Sharing

Google may use the data collected to contextualize and personalize ads within its advertising network. However, we do not share personally identifiable information with third parties.

Cookies and Tracking Technologies

Google Analytics uses cookies to collect information about website traffic. You can manage or disable cookies through your browser settings.

User Control

You can opt-out of Google Analytics tracking by:
• Installing the Google Analytics Opt-out Browser add-on
• Adjusting your browser settings to block cookies

Additional Information

For more details about how Google collects and processes data, visit Google’s Privacy Policy and Google Analytics Terms of Service.

Mailing List Privacy

Occasionally, Zoo New England engages trusted third-party providers for various services or communication purposes. For instance, we might collaborate with vendors to handle direct mail communications or email newsletters. We only partner with providers who demonstrate robust privacy safeguards and mandate that all third-party vendors disclose their privacy protocols before entering into agreements with us.

There are circumstances where we may be compelled to disclose your personally identifiable information:

• When mandated by law
• When necessary to protect our legal rights
• To safeguard the rights, safety, or assets of others
• To participate in legal proceedings, adhere to court orders, or respond to legal processes directed at us or our website
• To facilitate the transfer of Zoo New England operations or conduct due diligence related to such transitions

These measures ensure transparency and compliance with legal requirements while safeguarding the confidentiality of your information.

Zoo New England strictly prohibits the trading, sharing, or selling of our visitors’, members’, and donors’ personal information to any external individuals or entities. Zoo New England does not send member or donor mailings for other organizations. This policy applies universally to personal information acquired through online channels, postal services, face-to-face interactions, and other platforms we utilize.

Data Retention and Security

We retain collected data only as long as needed to fulfill the purposes outlined in this privacy policy or as mandated by law. Robust security measures are in place to safeguard your data from unauthorized access, disclosure, alteration, or destruction.

You can access, update, or delete your personal information. Additionally, you can opt out of specific data collection and marketing communications by adjusting your browser settings or contacting us directly.

We are committed to compliance with the CAN-SPAM Act regulations regarding commercial email communications. This includes honoring opt-out requests promptly, clearly identifying promotional messages as advertisements, and providing accurate sender information.

To opt out of receiving promotional emails from Zoo New England, click the Unsubscribe button at the bottom of any such email.

Notice to those living in the state of California

We respect your privacy rights under the California Consumer Privacy Act (CCPA). These include the right to know about and access your personal information, request deletion, and opt-out anytime. Please read this policy for more information on how we handle your personal information and your CCPA rights.

Notice to those living in Canada

We are committed to protecting your privacy and complying with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada’s anti-spam legislation (CASL). This means that your personal information will be collected, used, and disclosed per these laws, and you have the right to access, correct, and request deletion of your personal information. Please read this policy for more information on how we handle your personal information and your rights under Canadian privacy laws

Notice to those within the European Union and the European Economic Area

We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR). We will only lawfully, fairly, and transparently process your data. Please read this policy for more information on how we handle your personal information and your GDPR rights.

Notice to those living outside the United States

If you reside outside of the United States, you acknowledge that the information you furnish to us will be transferred to and stored in the United States. By providing your information, you implicitly consent to this transfer and storage of data within the United States.

External Links

This website may include hyperlinks to external websites. It’s important to understand that clicking on these links will direct you to a different entity’s website. Zoo New England cannot be held responsible for these external websites’ privacy policies and practices. We recommend reviewing the privacy statements of these websites independently, as their policies may vary from ours.

Policy Changes

As our online presence expands, our privacy policy may undergo revisions to align with new digital initiatives and services. Any updates will be promptly published on this platform. We encourage you to visit this page regularly to stay updated on our data handling procedures.

Contact Us

Should you have inquiries regarding this privacy policy, our online procedures, our data management practices, or your interactions with our website, please reach out to:

Zoo New England
1 Franklin Park Road
Boston, MA 02121
info@zoonewengland.org

This privacy policy is effective as of December, 2024.